MentorFactor, Inc.
In today’s world, conflict abounds at every level of our daily lives. It appears in the form of road rage on our highways, miscommunication and misinterpretation through electronic forms of communication; anger at our children, spouses, and neighbors; and polarization within our communities and governments. The first step in managing conflict must come from within the individual. How we respond to the various stresses and conflicts in our lives is completely a choice. We choose how to respond.
The Human Resource Certification Institute has approved our presentation "Got Conflict? Techniques for Minimizing Workplace Conflict" for 1 credit hour which can be used toward PHR, SPHR and GPHR recertification.